Privacy Policy

Macarius Superstore (“we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.macarius.co.uk or make a purchase from us.

1. Who We Are

Macarius Superstore is an online grocery and superstore based in the United Kingdom.
Company Registration Number: 17295056
Email: sales@macarius.co.uk
Phone: +44 161 566 1760
Website: www.macarius.co.uk

2. What Data We Collect

We may collect the following personal data:

  • Name, email address, phone number, and delivery address
  • Payment information (processed securely via Shopify Payments — we do not store card details)
  • Order history and purchase preferences
  • IP address, browser type, and device information
  • Cookies and usage data (see our Cookie Policy)

3. How We Use Your Data

We use your data to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Respond to customer service enquiries
  • Improve our website and product offerings
  • Send marketing communications (only with your consent)
  • Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases (UK GDPR):

  • Contract: To fulfil your orders
  • Legitimate interests: To improve our services
  • Consent: For marketing communications
  • Legal obligation: To comply with UK law

5. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Delivery and courier partners
  • Email marketing providers (with your consent)

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order data is typically retained for 7 years in line with HMRC requirements.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, please contact us at: sales@macarius.co.uk or call +44 161 566 1760.

8. Right to Complain

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority:

9. Cookies

We use cookies to enhance your browsing experience. Please see our Cookie Policy for full details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at sales@macarius.co.uk, call +44 161 566 1760, or visit our Contact Us page.